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EVERYTHING YOU NEED TO KNOW BEFORE YOUR NEXT FLIGHT DECISION.

FAQS

CHARTER

How does a private charter flight work?

A charter flight is an exclusive flight booked for one passenger or group. You choose origin, destination, departure time and aircraft type. Aerowise acts as broker: we select the certified operator that best fits each operation.

What's the difference between a charter broker and an operator?

The operator owns and flies the aircraft. The broker like Aerowise quotes, coordinates and supervises the operation on behalf of the client. The broker works for the passenger, not the airline.

How much does a private flight cost?

It depends on aircraft type, distance, flight time and positioning costs. At Aerowise we give you a real quote, no hidden fees. Price always includes aircraft, crew, basic handling and airport taxes.

How far in advance do I need to book?

Private aviation works on your schedule,  there’s no fixed booking window. That said, the earlier you contact Aerowise, the more options we can secure for you: better aircraft availability, preferred slots and smoother coordination. For time-sensitive requests, we’re built to move fast.

Can I fly to any destination?

Ready to plan your next flight?

Yes, as long as the destination has a licensed airport or airstrip. Private aviation gives you access to airports and routes that fit your schedule — not the other way around.

GROUND HANDLING

What is ground handling for private aviation?

Ground handling is the set of on-ground services that ensure a private aircraft operates smoothly: reception, parking, fuel coordination, liaison with airport authorities, and assistance for crew and passengers.

Does Aerowise operate at airports outside Buenos Aires?

Yes. In addition to Buenos Aires main airports, we operate at Bariloche (SAZS) and continue expanding across Patagonia and the Argentine interior.

Do you work with international operators and brokers?

Yes. Aerowise acts as local representative for operators and brokers with clients flying to or from Argentina who need a trusted team on the ground.

TRIP SUPPORT

What does Aerowise trip support include?

Trip support is the complete operational coordination of a flight: overflight permits, slots, handling at destination, fuel services, documentation coordination, weather briefing and real-time support. Contracted by the pilot or aircraft owner to ensure the operation runs without issues.

Why do I need trip support if I already have flying experience?

Every country has its own regulations, entry requirements and airport procedures. Trip support gives you local knowledge at destination, especially critical for international operations or complex airports.

What happens if something goes wrong during the operation?

Our trip support team is available throughout the entire operation: slot changes, weather, ground technical issues or any contingency at destination.

What is a ferry flight and how is it coordinated?

A ferry flight is a positioning flight with no commercial passengers — for relocation, maintenance or importation. Aerowise coordinates full trip support including import permits, technical stops and destination coordination.

OPERATIONS

What documentation do I need to import an aircraft from Brazil?

Requirements include airworthiness documentation, registration authorization, export permits and ANAC processing in Argentina. Aerowise manages the full process with local expertise in both countries.

How does overflight permit management work?

Each country requires specific permits for a foreign private aircraft to overfly or land. Aerowise handles these permits in advance to avoid operational delays.

AEROWISE APP

What can I do from the Aerowise app?

Request charter quotes, track your operation in real time, access your flight history and communicate directly with the Aerowise team.

Do I need an account to use the app?

To request quotes and manage operations, yes. Registration is simple and free.

Can I manage multiple operations from the app?

Yes. The app is built for frequent flyers and brokers coordinating multiple flights simultaneously.

MEET & GREET

What is the Meet & Greet service?

VIP airport reception for private aviation passengers: personalized assistance from landing, immigration and customs coordination, VIP lounge transfer and ground transport coordination.

At which airports do you offer Meet & Greet?

We currently operate at Argentina’s main airports. Contact us for availability at specific destinations.

Does Meet & Greet include transfer to the final destination?

It depends on the package. We can coordinate ground transport from the airport as part of the full-service experience.

Can Meet & Greet be booked for a commercial flight too?

Yes. The service applies to any passenger who wants a seamless arrival or departure experience, not exclusive to private aviation.

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